Work
Work & areas of practice
Six areas where I have designed, led, or founded digital solutions, from city and waste management platforms to enterprise AI agents, voice AI, and my own ventures.
- 01Area of work
Smart City & Municipal Platforms
City management platforms that connect service planning, field execution, and GIS data with performance indicators, so municipal teams can monitor operations and make decisions from one place.
Focus
- Service planning
- Field execution
- Performance indicators
- Operational decisions
Capabilities
GovTech & Smart CitiesExamples from my work
- Madinati — City Management
- The Executive Council of the Government of Dubai
- Dubai Culture
- Zakat Fund
- 02Area of work
Smart Waste Management & Fleet Tracking
Platforms that digitize cleanliness and waste services end to end, connecting vehicles, trips, containers, and field crews with live tracking and environmental data for better oversight and service quality.
Focus
- Vehicles & trips
- Live tracking
- Service oversight
- Environmental data
Capabilities
Smart Waste & Environmental ServicesExamples from my work
- RAQEP — Waste Management Platform
- Nadafa — Waste Management System
- Fleet Management System
- ENCODE
- 03Area of work
Enterprise AI Agents & Generative AI
AI agents, multi-agent systems, and generative AI applications built on LLMs and connected to the organization's own knowledge through RAG, embedded into government and enterprise workflows through secure integrations.
Focus
- Workflow automation
- Knowledge assistants
- Decision support
- Production readiness
Capabilities
Applied AI & AutomationExamples from my work
- AI agents at CAP Technology
- Taqam agentic workflows platform
- 04Area of work
AI Voice Agents for Customer Service
Arabic-first voice assistants that answer customer calls around the clock, understand local dialects, read the caller's tone, escalate to people when needed, and plug into CRM and messaging channels.
Focus
- 24/7 call handling
- Arabic dialects
- Escalation
- Call analytics
Capabilities
Applied AI & AutomationExamples from my work
- Marhaba AI
- 05Area of work
Digital Workplace for Distributed Teams
An Arabic-native operating system for remote and distributed teams, combining a virtual office, connected work and knowledge management, and enterprise-grade access control, with AI agents as the next layer.
Focus
- Virtual office
- Work management
- Organizational memory
- Access control
Capabilities
Technology Leadership & Digital TransformationExamples from my work
- Taqam
- 06Area of work
Technical Talent & AI Capability Building
Project-based bootcamps, AI tracks, and learning platforms that turn learners into builders, plus AI readiness programs that help organizations move from AI awareness to real capability.
Focus
- Coding bootcamps
- AI tracks
- Corporate upskilling
- AI readiness
Capabilities
Technology Leadership & Digital TransformationExamples from my work
- CODERZ Builderz
- CoderZ
- Learning Management Platform
- CATEC Academy
Ventures
Companies & products I founded
FounderTaqam
Remote team management · Agentic workflows
An Arabic-native operating system for distributed teams that combines a digital office with connected work and knowledge management, and a platform for production-ready agentic workflows.
taqam.io(opens in a new tab)
FounderCODERZ Builderz
Technology & AI builder
The capability and product-building arm of CoderZ in Saudi Arabia. It builds people through coding bootcamps and AI tracks, builds products such as apps, platforms, games, and AI solutions, and helps organizations adopt AI, from readiness to agents and automation.
coderz-tech.com(opens in a new tab)
FounderMarhaba AI
AI voice agent for customer service
An AI voice assistant for call centers. It speaks local Arabic dialects, answers calls 24/7 with no waiting, detects caller tone and alerts supervisors when needed, and connects with CRM systems, WhatsApp, and custom APIs, with live call analytics.
FounderENCODE
Environmental engineering · IoT & AI
A multidisciplinary environmental consultancy in Egypt that combines engineering expertise with IoT- and AI-powered solutions, covering environmental assessment and monitoring, water and wastewater, waste management, HSE compliance, and sustainability.
encode-env.com(opens in a new tab)
Co-founderCoderZ
Software & technical training
A software and training company in Amman offering web and mobile development, digital transformation, GPS tracking and fleet management, and workflow automation, alongside hands-on technical training.
coderz-tech.com(opens in a new tab)
Projects
Selected projects
Platforms and systems I have built, led, or delivered for clients across Saudi Arabia, the UAE, and Jordan.
- Smart city platform2021 – Present
Madinati — City Management
CAP Technology
- Smart waste platform2019 – Present
RAQEP — Waste Management Platform
CAP Technology
- Tracking & operations2018 – 2019
Fleet Management System
CoderZ
- Digital learning2018 – 2019
Learning Management Platform
CATEC Academy
- Government2017
The Executive Council of the Government of Dubai (phases 1 & 2)
CATEC
- Smart waste platform2017
Nadafa — Waste Management System
CATEC
- Platform2017
DCA360
CATEC
- Government2016 – 2017
Dubai Culture
CATEC
- Utilities2016
Electricity Distribution Company (EDCO)
CATEC
- Government2015
Zakat Fund
CATEC
- Media2015
twofour54
CATEC