In the media
“My vision for entrepreneurship and AI”
An interview on entrepreneurship, artificial intelligence, and turning ideas into practical products, with perspectives on smart cities.
Read the interview(opens in a new tab)
Raad Al-Qudah | Technology, Digital Transformation & Business Growth
Building technology that works in the real world
I'm Raad Al-Qudah, a technology executive and entrepreneur with 13+ years of experience across Saudi Arabia and the wider MENA region. I build digital platforms and applied AI solutions for complex challenges in government, enterprise, urban operations, and environmental services. My work connects problem discovery, teams, products, business development, and data to measurable outcomes.
CurrentlyCTO, CAP Technology
13+years across Saudi Arabia & MENA
- Years of experience
- 13+
- Professionals led across technology, delivery & operations
- 45+
Approach
From operational complexity to scalable solutions
Large technology programs need more than a new platform. I begin with users, processes, and data, then connect solution design to delivery, adoption, and impact measurement. My experience spans software architecture, engineering leadership, product work, and technology programs.
- 01
Users & processes
Understand how the work actually happens.
- 02
Data
Find what the operation already knows.
- 03
Design & delivery
Build what can be operated and improved.
- 04
Adoption & impact
Measure what changes after launch.
Ventures
Companies & products I founded
Alongside my role at CAP Technology, I build my own companies and products across remote work, agentic AI, customer service, technical training, and environmental engineering in Saudi Arabia, Jordan, and Egypt.
FounderTaqam
Remote team management · Agentic workflows
An Arabic-native operating system for distributed teams that combines a digital office with connected work and knowledge management, and a platform for production-ready agentic workflows.
taqam.io(opens in a new tab)
FounderCODERZ Builderz
Technology & AI builder
The capability and product-building arm of CoderZ in Saudi Arabia. It builds people through coding bootcamps and AI tracks, builds products such as apps, platforms, games, and AI solutions, and helps organizations adopt AI, from readiness to agents and automation.
coderz-tech.com(opens in a new tab)
FounderMarhaba AI
AI voice agent for customer service
An AI voice assistant for call centers. It speaks local Arabic dialects, answers calls 24/7 with no waiting, detects caller tone and alerts supervisors when needed, and connects with CRM systems, WhatsApp, and custom APIs, with live call analytics.
FounderENCODE
Environmental engineering · IoT & AI
A multidisciplinary environmental consultancy in Egypt that combines engineering expertise with IoT- and AI-powered solutions, covering environmental assessment and monitoring, water and wastewater, waste management, HSE compliance, and sustainability.
encode-env.com(opens in a new tab)
Co-founderCoderZ
Software & technical training
A software and training company in Amman offering web and mobile development, digital transformation, GPS tracking and fleet management, and workflow automation, alongside hands-on technical training.
coderz-tech.com(opens in a new tab)
Focus areas
What I focus on
Digital Transformation
Digital platforms, system integration, and measurable operations.
Applied AI
Practical use cases, knowledge systems, agents, and decision support.
GovTech & Smart Cities
Public services and urban operations informed by GIS and connected devices.
Environmental Operations
Tracking, monitoring, and improving municipal cleanliness and waste operations.
Work
Areas of work
From city and waste operations to AI agents and voice AI: solutions shaped around real operational challenges.
- 01
Smart City & Municipal Platforms
City management platforms that connect service planning, field execution, and GIS data with performance indicators, so municipal teams can monitor operations and make decisions from one place.
- 02
Smart Waste Management & Fleet Tracking
Platforms that digitize cleanliness and waste services end to end, connecting vehicles, trips, containers, and field crews with live tracking and environmental data for better oversight and service quality.
- 03
Enterprise AI Agents & Generative AI
AI agents, multi-agent systems, and generative AI applications built on LLMs and connected to the organization's own knowledge through RAG, embedded into government and enterprise workflows through secure integrations.
- 04
AI Voice Agents for Customer Service
Arabic-first voice assistants that answer customer calls around the clock, understand local dialects, read the caller's tone, escalate to people when needed, and plug into CRM and messaging channels.
- 05
Digital Workplace for Distributed Teams
An Arabic-native operating system for remote and distributed teams, combining a virtual office, connected work and knowledge management, and enterprise-grade access control, with AI agents as the next layer.
- 06
Technical Talent & AI Capability Building
Project-based bootcamps, AI tracks, and learning platforms that turn learners into builders, plus AI readiness programs that help organizations move from AI awareness to real capability.
Insights
Latest writing
How to Achieve Sustainability in Programming: Writing Eco-Friendly Code
What sustainable programming means in practice, from efficient design and code reuse to measuring resource use, and how teams can overcome the barriers to adopting it.
(opens in a new tab)Sustainability in IT Companies: From Planning to Design and Beyond
A practical path for IT companies to build sustainability into planning, product design, and operations, and the business case for doing so despite upfront costs.
(opens in a new tab)Humans Are Captives of Their Beliefs: How Mindset Influences the Success of Entrepreneurs
Why an entrepreneur's beliefs shape decisions and resilience, and how treating failure as feedback and deliberately replacing limiting beliefs supports long-term success.
(opens in a new tab)